Allow up to ten minutes for the router to properly reboot before checking internet functionality. As a Mediacom customer, you can make regular or one-time bill payments at Money Services an authorized payment center for Mediacom.

Mediacom provides cable TV and communications services to customers in Iowa, Illinois and Oregon. To manually reset your modem first unplug the equipment from its power source, wait ten seconds, and replug the equipment back in. Pay Bill offers options to pay your bill, set up a recurring payment, manage your payment accounts, view 12 months of statement history and enroll/manage. Paying your Mediacom cable or phone bill in person is hassle-free at your local Money Services. If you are still experiencing spotty connection in certain rooms in your home, consider a Wi-Fi extender to optimize the speed and range of your connection in trouble areas. Electronic devices such as microwaves and cordless phones may also interfere with signal, so place your router away from these devices if possible. Routers send signal in all directions so try and find a central location that is unobstructed from building materials such as brick or concrete.

When choosing a location for your Wi-Fi router it is important to consider factors that may impede your signal. If you are curious if your internet trouble is related to service outages, check Mediacom’s outages page for more information. Don’t want to wait? Use our troubleshooting and quick guide below to find solutions to common issues and resolve service issues without having to contact a Mediacom representative.

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